Privacy Policy
Effective Date: March 22, 2026
EllenWhiteAudio.org (“us”, “we”, or “our”) operates the ellenwhiteaudio.org website and the EllenWhiteAudio mobile application (the “Service”).
This Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Data
When you use our Service, we may collect the following information:
- Email address – when you contact us, subscribe to updates, or make a donation
- Name – when you make a donation or leave a comment
- Mailing address – when you make a donation, for the purpose of issuing tax receipts
- Payment information – processed securely through third-party payment providers (we do not store credit card details)
- Comments – when you leave comments on our site, including your IP address and browser information for spam detection
Usage Data
We automatically collect certain information when you visit our Service, including:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- Pages visited and time spent on those pages
- Date and time of your visit
- Device type and operating system
- Unique device identifiers
Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyze how our Service is used. You can manage your cookie preferences through our cookie consent banner.
Types of Cookies We Use
Necessary Cookies Essential for the website to function. These include:
- Session cookies for site operation
- Security cookies for protection
- Login cookies (last 2 days, or 2 weeks if “Remember Me” is selected)
Functional Cookies Remember your preferences and settings:
- Comment form cookies (save your name and email for convenience, last 1 year)
- Screen display preference cookies
Analytics Cookies Help us understand how visitors use our Service:
- Google Analytics – collects anonymized data about page visits, location (country/region), device type, and browsing behavior
Marketing Cookies We do not currently use marketing or advertising cookies.
Managing Cookies
You can manage your cookie preferences at any time by clicking “Manage Cookies” in the cookie banner or the “Revoke Consent” link in the footer. You can also configure your browser to refuse cookies, though some features may not function properly.
How We Use Your Data
We use the collected information to:
- Provide and maintain our Service
- Process donations and send receipts, including annual year-end tax receipts
- Respond to your inquiries and provide support
- Send occasional updates about our ministry (with your consent)
- Analyze usage patterns to improve the Service
- Detect and prevent technical issues or abuse
- Comply with legal obligations
Donation Data
When you make a donation through our Service (via the website or mobile app), we collect and store the following information for the purpose of issuing tax receipts, maintaining accurate financial records, and complying with nonprofit reporting requirements:
- Donor identity: name and email address
- Mailing address: street address, city, state/province, postal code, and country
- Transaction details: donation amount, date, payment method (Stripe or PayPal), recurring or one-time status, and transaction identifier
We do not store credit card numbers, bank account numbers, or other sensitive payment credentials. All payment processing is handled by our third-party payment providers (Stripe and PayPal), which are PCI-DSS compliant.
This data is used solely for:
- Issuing individual and annual year-end donation receipts for tax purposes
- Internal financial reporting and accounting
- Responding to donor inquiries about their giving history
- Complying with IRS and state nonprofit reporting requirements
By making a donation, you consent to the collection and storage of this information for the purposes described above.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects:
- Pages visited and navigation paths
- Time spent on the site
- Geographic location (country/city level)
- Device and browser information
- Referral sources
This data is anonymized and aggregated. You can opt out of Google Analytics by declining analytics cookies in our consent banner or by installing the Google Analytics Opt-out Browser Add-on.
Embedded Content
Our Service may include embedded content from other websites (videos, audio players, etc.). Embedded content from other websites behaves as if you visited that website directly. These third-party sites may collect data about you, use cookies, and track your interaction with the embedded content.
Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers – third parties that help us operate our Service (payment processors, email services, analytics providers). They are obligated to protect your data and use it only for the services they provide to us.
- Legal Requirements – if required by law or to protect our rights, safety, or property.
Data Retention
- Comments – retained indefinitely to manage follow-up comments
- Analytics data – retained according to Google Analytics default settings (26 months)
- Donation records – retained for a minimum of seven (7) years from the date of the donation, as required by the U.S. Internal Revenue Service for nonprofit tax-exempt organizations. After the retention period, personally identifiable donor information is anonymized while aggregate financial data is retained for historical reporting.
- Contact inquiries – retained as long as necessary to respond and follow up
Data Transfer
Your information may be transferred to and processed on servers located outside your country. If you are located outside the United States, please note that we transfer data to the United States for processing.
We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Your Rights
You have the following rights regarding your personal data:
- Access – request a copy of the personal data we hold about you
- Correction – request correction of inaccurate data
- Deletion – request deletion of your personal data (except data we are required to retain for legal or tax compliance purposes)
- Objection – object to certain processing of your data
- Data Portability – request an export of your data in a portable format
To exercise any of these rights, please contact us at contact@ellenwhiteaudio.org.
Data Security
We implement appropriate security measures to protect your personal data, including encryption of sensitive donor information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children’s Privacy
Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can remove that information.
Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policy of any site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: contact@ellenwhiteaudio.org
Website: https://ellenwhiteaudio.org
This privacy policy was last updated on March 22, 2026.